Shipping Policy

This page explains our shipping practices. Since Glowante Personal Care Private Limitedprovides digital booking and in-salon services, no physical shipment of goods is involved. This policy exists solely for payment gateway (Razorpay) compliance purposes.

Compliance Statement

This document is maintained to comply with payment gateway and legal requirements. Glowante Personal Care Private Limited does not sell, ship, or deliver any physical goods.

Scope & Applicability

This policy applies to all transactions made through Glowante Personal Care Private Limited’s platform, including the client app, salon owner app, and admin panel. Our platform enables salon appointment bookings and digital interactions only—no physical shipping or courier services are provided.

Service Delivery Method

  • For Clients: Booking confirmations and service details are delivered digitally via the Glowante Personal Care Private Limited app, SMS, or email.
  • For Salon Owners: Account activations and updates are also delivered electronically. No items are shipped physically.
  • In-Person Services: Actual services (like haircuts, makeovers, or treatments) are provided directly at the partner salon premises.

No Physical Goods

Glowante Personal Care Private Limited is a service marketplace and does not engage in the sale or shipment of any physical or tangible products. Any reference to “delivery” refers to the digital confirmation of a salon booking or a completed in-person service at the salon.

Refunds & Cancellations

Since there are no physical shipments, shipping-related refunds do not apply. Refunds for bookings follow our Cancellation & Refund Policy.

Contact Us

For any questions regarding this policy or for compliance clarification, please contact us at:

Glowante Personal Care Private Limited

support@glowante.com

You can also reach our support team through the in-app “Help & Support” section.

©2024 Glowante Personal Care Private Limited. All rights reserved.